Privacy policy

Privacy Policy

Effective Date: 2026

Watts Art Studio (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase artwork or products, contact us, subscribe to our emails, or otherwise interact with us.

This Privacy Policy applies to the Watts Art Studio website, including grahamwatts.art, related webpages, online shop, email communications, and associated services.

1. Who We Are

Watts Art Studio is the controller of personal information collected through this website and related services.

If you have questions about this Privacy Policy or how your information is handled, you can contact:

Watts Art Studio
Email: art@grahamwatts.art

2. Information We Collect

We may collect personal information in the following ways:

a) Information You Provide

You may provide personal information when you:

place an order
contact us by email or through a contact form
sign up for a newsletter or promotional emails
request information about artwork, commissions, events, or services
otherwise communicate with us

This information may include:

name
email address
phone number
billing address
shipping address
payment-related details
any other information you choose to provide

b) Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website host, analytics tools, or service providers. This may include:

IP address
browser type
operating system
referring website
pages viewed
date and time of access
device type
general location data based on IP
technical log information needed for website performance and security

We collect this information to help operate, protect, and improve our website and services.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

keep the website functioning properly
remember user preferences
improve website performance
understand visitor behavior and traffic patterns
support marketing and advertising efforts, where applicable

Some cookies are deleted when you close your browser, while others may remain on your device until they expire or are deleted.

You can manage or disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.

4. How We Use Your Information

We may use your personal information to:

process and fulfill orders
provide customer support
respond to inquiries and requests
communicate with you about purchases, shipping, or services
send newsletters, promotions, and updates where permitted
improve our website, products, and services
maintain website security and prevent fraud or misuse
comply with legal, tax, or regulatory obligations
keep business records as required

5. Contact Forms and Email Communications

If you contact us through a contact form or by email, we collect the information you provide in order to:

respond to your inquiry
communicate with you about your request
maintain records of communications where reasonably necessary for business or legal purposes

We will use your information only for the purpose of handling your inquiry unless otherwise permitted or required by law.

6. Orders, Payments, and Fulfillment

If you purchase artwork, prints, gift cards, or other products from us, we collect the information necessary to process and fulfill your order, including billing, shipping, and payment information.

We may share necessary personal information with third-party service providers involved in order fulfillment, such as:

payment processors
ecommerce platform providers
shipping and delivery companies
website and hosting providers

Payment transactions may be processed by third-party providers such as PayPal, Square, Stripe, Ecwid, or other services we use. We generally do not store full credit card details on our own servers. Payment information is handled by the relevant third-party provider in accordance with its privacy policy.

7. Email Marketing and Newsletters

If you subscribe to our newsletter or marketing emails, we may use your email address to send you updates about artwork, exhibitions, events, promotions, new releases, and related news.

You may unsubscribe at any time by:

clicking the unsubscribe link in the email, or
contacting us at art@grahamwatts.art

If you make a purchase or otherwise interact with us, we may send you service-related emails such as order confirmations, shipping updates, or responses to your inquiries.

8. Sharing of Personal Information

We do not sell your personal information.

We may share your information only in limited circumstances, including:

with service providers who help us operate our business and website
with payment processors and shipping providers to complete transactions
where required by law, court order, or legal process
where necessary to protect our rights, property, safety, users, or the public
in connection with a sale, merger, transfer, or reorganization of our business

We may also share aggregated or non-identifiable information for analytics, reporting, or business improvement purposes.

9. Third-Party Services and Links

Our website may contain links to third-party websites, social media platforms, payment tools, ecommerce services, or other external services. These third parties operate under their own privacy policies and practices, and we are not responsible for their content, policies, or security.

We encourage you to review the privacy policies of any third-party services you use through our website.

10. Analytics and Advertising

We may use third-party analytics or marketing tools to better understand how visitors use our website and to improve our advertising and communications. These tools may use cookies or similar technologies to collect information about website interactions.

Where applicable, you may be able to manage advertising preferences or opt out of certain tracking features through your browser settings or relevant third-party tools.

11. Data Security

We take reasonable administrative, technical, and physical measures to help protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

Our website may use secure socket layer (SSL) or transport layer security (TLS) encryption to help protect information transmitted through the site.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Data Retention

We retain personal information only for as long as reasonably necessary to:

fulfill the purposes described in this Privacy Policy
complete transactions and provide services
maintain business and tax records
comply with legal obligations
resolve disputes and enforce agreements

When personal information is no longer needed, we will delete it or securely dispose of it, subject to applicable legal retention requirements.

13. Access, Corrections, and Your Choices

Subject to applicable law, you may have the right to:

request access to personal information we hold about you
request correction of inaccurate or incomplete information
request deletion of your personal information, where appropriate
withdraw consent to certain uses of your information
opt out of marketing communications

To make a request, please contact us at art@grahamwatts.art. We may need to verify your identity before responding to certain requests.

14. International Visitors

If you access our website from outside Canada, please note that your information may be processed and stored in Canada or in other countries where our service providers operate. Those jurisdictions may have privacy laws that differ from the laws of your location.

15. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updated version will be posted on this page with a revised effective date.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.